MYSUPPLEMENTSHOP Shipping Protection
- Enjoy peace of mind with our comprehensive shipping protection.
- Stay covered against lost packages and damaged items during transit.
- Access priority customer support for quick and hassle-free resolutions.
- File simple claims within the specified time frames for efficient processing.
- Receive a replacement, store credit, or refund after claim approval.
- Description
- Ingredients
- More Info
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Introducing MYSUPPLEMENTSHOP Shipping Protection: your go-to safeguard for online purchases. In an unpredictable shipping world, this protection plan ensures that your order is safe from potential loss, damage, or unexpected delivery issues. Knowing your investment is secured allows you to shop with confidence.
What’s Covered?
When you choose MYSUPPLEMENTSHOP Shipping Protection at checkout, you get valuable coverage for:
- ✅ Lost Packages: If your package goes missing during transit, we'll take the necessary actions to make it right.
- ✅ Damaged Items: In the unfortunate event that your purchase arrives damaged, we’ll ensure to resolve the issue promptly.
- ✅ Priority Support: You will benefit from expedited assistance for any claims you file, allowing you to bypass the queue.
How to File a Claim
If you encounter an issue, don't hesitate to reach out to us as soon as possible:
- 📅 Lost Packages: Make sure to report within 10 days of the expected delivery date.
- 📸 Damaged Items: Notify us within 48 hours of receiving your order.
To expedite your claim process, make sure you have:
- ✔️ Your order number
- ✔️ Proof of purchase
- ✔️ Photos (for damaged items)
- ✔️ Shipping carrier confirmation (for lost packages, if available)
Important: Claims reported outside of these timeframes might not be approved.
How We’ll Fix It
Once your claim is approved, we’ll take corrective action by offering:
- 🚀 A replacement: We’ll send out a new item to you.
- 💰 Store credit: Use credits on any item in our shop.
- 💳 A refund: Suitable if a replacement isn't viable.
Note: The fee for Shipping Protection itself is non-refundable.
What’s Not Covered?
MYSUPPLEMENTSHOP Shipping Protection does not cover:
- ❌ Orders sent to an incorrect address provided at checkout.
- ❌ Packages marked "Delivered" by the courier (unless clear proof of theft or misdelivery is supplied).
- ❌ Buyer’s remorse or general dissatisfaction with a product.
- ❌ Delays caused by natural disasters or extreme weather.
- ❌ Claims submitted outside of the stipulated timeframes.
Fair Use & Fraud Prevention
We maintain a fair process for all customers and reserve the right to investigate any claims. We may deny fraudulent or suspicious requests, which can result in:
- Declining the claim
- Suspending your account in extreme cases
- Taking legal action if necessary
Final Bits
By adding Shipping Protection at checkout, you enter into agreement with these terms. We may update these terms, with any changes being posted directly on our website.
Questions? Need to Claim?
📧 Email us: hello@mysupplement.shop
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For the most up-to-date and accurate ingredient list, please refer to the product packaging or the manufacturer’s official website.
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Shipping Protection ensures that you can shop with confidence knowing that your investments are safe. It is particularly beneficial for frequent online shoppers who want peace of mind with every order.
Please note this may affect available shipping options
Product Details
Shipping & Returns
Need Help? Contact Us!
If you require any assistance, we'd be happy to help!
- Email us at: hello@mysupplement.shop
- Call us at: +44 (0) 203 740 1275
- What's App Messaging: Click Here
*We're available Monday to Friday 9am-4pm GMT
Website Disclaimer
Product information on our website is subject to change by manufacturers. Actual product packaging, materials, and ingredient lists may differ from what's shown. Information is for informational purposes only. Don't rely solely on our website's information; always read labels, warnings, and directions before using or consuming a product. For up-to-date information, contact the manufacturer MySupplementShop. Any medical claims or clinically proven studies mentioned are provided by the manufacturer and not endorsed or verified by us. For safety concerns or other information, consult the label or packaging and contact the manufacturer. Content isn't intended as a substitute for professional medical advice. Contact a health-care provider if you suspect a medical issue. We aren't responsible for inaccuracies or misstatements about products by manufacturers or third parties, but this doesn't affect your statutory rights.
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